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Thriveworks Website Privacy (Pixel) Class Action Settlement

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Last reviewed Jun 18, 2026 · details verified against the official settlement notice.

Who qualifies?

Anyone who used the www.thriveworks.com patient portal between April 25, 2023 and September 5, 2025. No proof or documentation is needed — you simply submit a claim form attesting you used the portal during that window.

  • Used the www.thriveworks.com patient portal between April 25, 2023 and September 5, 2025
  • Submit a claim form — no receipts, Class Member ID, or documentation required
  • File online or by mail by July 21, 2026

What is this settlement about?

Thriveworks — one of the largest outpatient mental-health and therapy providers in the U.S. — was accused in Mosher, et al. v. Thriveworks Administrative Services, LLC of embedding tracking technologies (pixels) on its website and patient portal that disclosed sensitive information and private communications to third parties such as Google and LinkedIn without patients' consent, in violation of state and federal privacy law. Thriveworks denies any wrongdoing but agreed to a settlement to avoid the cost and risk of continued litigation, and agreed to review the software on thriveworks.com to prevent collection of patient medical information without consent.

Who's excluded: Class members who opt out by July 21, 2026 give up any payment but keep the right to sue separately. Anyone who did not use the thriveworks.com patient portal during the April 25, 2023 – September 5, 2025 period is not covered.

How much can you get?

  • Cash payment up to $10

    Class members who submit a valid claim receive a cash payment of up to $10.00. Because the fund is divided among valid claims, the exact amount depends on how many people file.

How to file your claim

  1. 1Open the official claim form at ThriveworksPrivacySettlement.com.
  2. 2Confirm you used the thriveworks.com patient portal during the class period.
  3. 3Submit online or mail the form to the Settlement Administrator, postmarked by July 21, 2026.

Important dates

  1. Claim deadlineJuly 21, 2026
  2. Opt-out / objection deadlineJuly 21, 2026
  3. Final approval hearingAugust 4, 2026, 8:30 a.m.

When will payments be made?

Payments are issued only if the Court grants final approval at the August 4, 2026 hearing and after any appeals are resolved. The per-person amount won't be known until valid claims are counted after the deadline.

Frequently asked questions

Do I need proof to file the Thriveworks settlement claim?+

No. You don't need receipts, a Class Member ID, or documentation. You submit a short claim form attesting that you used the www.thriveworks.com patient portal between April 25, 2023 and September 5, 2025.

How much is the Thriveworks privacy settlement payout?+

Up to $10.00 in cash per valid claim. The final amount depends on how many class members file, since the fund is shared among valid claims.

Why is there a Thriveworks settlement?+

The lawsuit alleged Thriveworks used website tracking pixels that shared patient portal information and private communications with Google and LinkedIn without consent. Thriveworks denies wrongdoing but agreed to a $1.9 million settlement.

Is the Thriveworks settlement legit?+

Yes. This is a real, court-authorized class action settlement (Mosher, et al. v. Thriveworks Administrative Services, LLC), administered by Simpluris. ClaimSensor links only to the official settlement website and verifies every listing against the official administrator — we never collect your claim or charge a fee.

Official sources

ClaimSensor is not a law firm and does not provide legal advice or represent claimants. We are not affiliated with the settlement administrator unless explicitly stated. Eligibility and payment amounts are not guaranteed. All claims are processed and paid by the official settlement administrator. Submit truthful information — claims are filed under penalty of perjury.