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Amazon Prime $2.5B FTC Subscription Class Action Settlement

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Last reviewed Jun 18, 2026 · details verified against the official settlement notice.

Who qualifies?

U.S. Amazon Prime customers who enrolled in Prime through a challenged flow (or unsuccessfully tried to cancel) and used fewer than 10 Prime benefits during any 12-month period of the unintentional enrollment. Many eligible customers are paid automatically; others are invited to file a manual claim.

  • U.S. Amazon Prime customer who enrolled through a challenged flow or unsuccessfully tried to cancel
  • Used fewer than 10 Prime benefits during a 12-month period of the unintentional enrollment
  • Watch for an automatic payment or an invitation to file a manual claim from the administrator

What is this settlement about?

Amazon agreed to a $2.5 billion settlement with the Federal Trade Commission resolving allegations that it used deceptive 'dark pattern' designs to enroll consumers in Amazon Prime and made it difficult to cancel. The settlement refunds eligible Prime members up to $51 of their membership fees. Amazon denies wrongdoing.

Who's excluded: Eligible customers generally must have used fewer than 10 Prime benefits during a 12-month period of unintentional enrollment. Some receive automatic payments; those who don't must be invited to file a manual claim.

How much can you get?

  • Prime fee refund — up to $51

    A refund of Amazon Prime membership fees, up to a maximum of $51. Many eligible customers are paid automatically (by email/notice from the administrator); others receive an invitation to file a manual claim. No receipts required.

How to file your claim

  1. 1Check for an email/notice from the settlement administrator — many eligible customers are paid automatically.
  2. 2If invited to file, open the official claim form at SubscriptionMembershipSettlement.com.
  3. 3Submit your claim by the July 27, 2026 deadline.

Important dates

  1. Manual claim deadlineJuly 27, 2026

When will payments be made?

Refunds are issued by the FTC/settlement administrator on a rolling basis after eligibility is confirmed. Check SubscriptionMembershipSettlement.com for payment timing.

Frequently asked questions

Who qualifies for the Amazon Prime FTC refund?+

U.S. Prime customers who signed up through a challenged enrollment flow (or unsuccessfully tried to cancel) and used fewer than 10 Prime benefits during a 12-month period of unintentional enrollment.

How much can I get?+

A refund of your Amazon Prime membership fees, up to a maximum of $51.

Do I need to file a claim?+

Many eligible customers are paid automatically. If you don't get an automatic payment, you must be invited to file a manual claim at SubscriptionMembershipSettlement.com by July 27, 2026.

Is the Amazon Prime settlement legit?+

Yes. This is a real, court-authorized class action settlement (FTC v. Amazon.com, Inc.), administered by Verita Global. ClaimSensor links only to the official settlement website and verifies every listing against the official administrator — we never collect your claim or charge a fee.

Official sources

ClaimSensor is not a law firm and does not provide legal advice or represent claimants. We are not affiliated with the settlement administrator unless explicitly stated. Eligibility and payment amounts are not guaranteed. All claims are processed and paid by the official settlement administrator. Submit truthful information — claims are filed under penalty of perjury.